Terms of service

This website is operated by Fahaliya’s. Throughout the site, the terms “we”, “us” and “our” refer to Fahaliya’s. 

Fahaliya's offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

If you visit our site and/or purchase a product(s), you agree to be bound by the following terms and conditions also known as, Terms of Services, Terms, or just Services including those of third-party services/businesses hyperlinked on this page.

These services apply to every user, visitor, or admin, regardless of whether they are browsers, vendors, customers, merchants, and/ or contributors of content. 

Every user visiting this website is, even if just browsing, is requested to actively read the following terms and services. If you do not agree to all the terms and conditions of this agreement you should not browse this website or purchase our products.

Any changes to the website including the new fragrances we add to the catalog, are subject to these Terms and Services. Therefore, this information may change anytime. We, at Fahaliya’s, reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

Thus, the user should periodically visit this page to learn more about the changes on the website or with our policies. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to users like you.

01. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you are accessing this site under the supervision of a parent or legal guardian.

Regardless of your age, you may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must also not transmit any worms or viruses or any code of a destructive nature.

Any breach or violation of these Terms will result in the immediate termination of your access to our website and the cancellation of any pending orders or accounts.

02. General Conditions

When you submit general information on our site (like writing a review or sending us a message), it may transmit over various networks to reach us, and we reserve rights to changes to adapt to technical requirements of connecting networks or devices whether you are on a phone or a laptop.

However, your payment and credit card details are always encrypted and fully secured during checkout.

All content on this website including our fragrance descriptions, photos, branding, and contact details belongs to us. You may not copy, reproduce, resell, or exploit any part of our site without our explicit written permission.

Section headings in this policy are included simply to make reading easier and do not change or limit the legal meaning of the terms.

03. Accuracy, Completeness, and Timeliness of Information

Although we always make sure to timely update this website with any new information or changes with our policies, sometimes, there might be indefinite delays. 

Therefore, the information may not be accurate, complete or current, and should not be relied upon to be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. 

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

04. Modification to the Service and Prices

The prices of our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of our website, products, or pricing.

05. Products or Services (if applicable)

Some products may be time-sensitive that may appear on the website for shorter-periods or for sessions, or as a part of offers. These products have limited quantities and our refund and exchange policies may not be applicable on such products.

Although we follow best photo or videography practices so the product may appear exactly how it is, and with our highest efforts try to ensure the information remains accurate, yet:

  • Screen displays vary; actual product colors may differ slightly.
  • We reserve the right to limit order quantities or refuse sales per region or customer.
  • Prices, descriptions, and product availability are subject to change without notice.

06. Accuracy of Billing and Account Information

We reserve the right to decline, limit, or cancel any order placed with us without stating the reason. Quantity limits may apply per: 

  1. Person
  2. Household
  3. Order
  4. Account
  5. Payment method
  6. Shipping address

Orders that appear to be placed by dealers, resellers, or unauthorized distributors may be restricted or canceled.  If we modify or cancel your order, we will attempt to inform you using the email, phone number, or billing details provided.

You agree to provide accurate, complete, and updated account and order information so we can process your purchases and contact you when necessary.

07. Optional Tools

We may provide optional third-party tools or widgets on our website (such as messaging apps or tracking plugins) that we do not own or control. These tools are provided "as is," and your use of them is entirely at your own risk. We are not responsible or liable for any issues, errors, or data handled by these external third-party tools.

08. Third Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. 

We are not responsible for and do not warrant:

  • Examining or evaluating the content’s accuracy 
  • Any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

It’s your responsibility as a user to research and learn more about the service, read their Terms and Service and only then decide to engage with their website.

09. User Comments, Feedback, and Other Submissions 

If you are a user who comments, leave reviews, feedback, or submit suggestions, please note that:

  • If you send us product reviews, perfume suggestions, or contest entries, we can share, edit, or publish them without paying you royalties or keeping them private.
  • We have the right to delete any comments, reviews, or messages that are offensive, illegal, spam, or abusive.
  • You promise not to use fake emails, impersonate others, post stolen material, or attach harmful code. You are legally responsible for any comments you submit.

10. Personal Information

The information that we collect or the information stored with us is protected by legal measures. How we handle your information is clearly stated in our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Any typographical errors, inaccuracies or omissions pertaining to:

  1. Product descriptions
  2. Pricing
  3. Promotions
  4. Offers
  5. Product shipping charges
  6. Transit times 
  7. Availability

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including before, during, or after you have submitted your order).

We are not bound to update or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. 

12. Prohibited Uses

In addition to other prohibitions in the Terms of Service, you are prohibited from using the site or its content: 

  1. For any unlawful purpose
  2. To persuade others to perform or participate in any unlawful acts
  3. To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
  4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
  6. To submit false or misleading information
  7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet
  8. To collect or track the personal information of others
  9. To spam, phish, pharm, pretext, spider, crawl, or scrape
  10. For any obscene or immoral purpose
  11. To interfere with the security features of this website, other websites, or the Internet. 

We reserve the right to terminate your access to our website or our products for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liabilities

All users who browse, purchase products, or are planning on purchasing products, please note:

  1. The website might occasionally glitch, go offline for maintenance, or experience slow load times, and the store isn't legally responsible for any inconvenience or missed purchases caused by site downtime.
  2. Products and site features are sold as-described without unstated or implied legal guarantees. If a customer expects a fragrance to last 24 hours or smell identical to a designer brand and it doesn't, that isn't grounds for a legal damages claim.
  3. If a customer suffers indirect losses such as a delayed package causing missed plans, software issues while browsing, or lost profits the business and its team cannot be held liable for monetary damages.
  4. The customer assumes full responsibility for browsing the website and placing orders.

14. Indemnification

You agree to protect and cover Fahaliya’s (including our team and partners) from any legal claims, financial losses, or lawyer fees brought by a third party if you breach these Terms of Service or violate any laws or third-party rights.

15. Severability

If any part of these Terms is found to be invalid or unenforceable under the law, that specific part will be removed, while all remaining sections will stay fully active and binding. 

If you find any problem or inconsistency in it that could be problematic, we would encourage you if you could reach out to inform us.

16. Termination

If you wish to terminate contract, here’s what you need to know:

  1. You can end this agreement at any time simply by closing your account, informing us, or stopping your use of our website.
  2. If you break any of these rules (or if we suspect you have), we can immediately block your account or restrict access to our site without prior notice
  3. Ending the agreement doesn't wipe out the outstanding amount. If you owe money for an order or have unresolved issues before termination, those obligations still apply. 

17. Entire Agreement

In case there is a boundary crossed or a violation that we may react to immediately, it doesn't mean we are giving up that rule or our right to enforce it later.

These Terms (and the policies posted on our website) are the complete, final agreement between you and Fahaliya’s. They replace any older agreements, emails, or verbal promises.

If any wording is unclear, it will be interpreted fairly and reasonably for both sides. Please reach out for any ambiguity or points that might be unclear.

18. Governing Law

These terms and any purchase you make on this website is protected under Pakistan’s law. Any dispute or legal matters related to our store will be handled under Pakistani law.

19. Changes to Terms of Services

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, without disclosing the reason, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. 

It is your responsibility to check our website periodically for changes.  Your continued use of or access to our website or purchases following the posting of any changes to these Terms of Service equals acceptance of those changes.

20. Contact Information

Questions about the Terms of Service should be sent to us at support@fahaliyas.com. For business queries and collaborations, please reach us through info@fahaliyas.com. 

  • Phone number: (021) 35644515  
  • WhatsApp: (+92) 326-3591271
  • Address: Shop G-179, Panorama Centre Opp Rex Centre Near Atrium Mall Fatimah Jinnah Road Saddar Karachi
  • Contact form: You can also send your message via our contact form on Contact page.